> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tread.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Features

> Tread's AI reads ticket photos, reviews tickets, texts drivers for missing tickets, and answers questions about your data.

Tread's AI takes on the ticket work your team does by hand. It reads ticket photos, checks each ticket against its order, and texts drivers who forget to upload one. You set it up in **Settings → Agents**.

> **[AI Ticket Scanning](#ai-ticket-scanning)**
>
> Reads each uploaded ticket photo and fills in the ticket details.

> **[AI Reviews](#ai-reviews)**
>
> Approves tickets that match their order and flags the rest for a person.

> **[AI Ticket Chaser](/specialized/ai-ticket-chaser.md)**
>
> Texts a driver when a load finishes without its ticket.

> **[Ask Tread](#ask-tread)**
>
> Ask questions about your data, or ask for a change, in plain English.

![Settings → Agents with the AI Ticket Scanning, AI Reviews, and Driver Agent sections](https://mintcdn.com/treadtechnologiesinc/uWkkPTXlIiaYdf5i/images/onboarding/agents-panel.png?fit=max\&auto=format\&n=uWkkPTXlIiaYdf5i\&q=85\&s=c6b90b6077573d04085d453585f64997)

## AI Ticket Scanning

AI Ticket Scanning reads each ticket photo that drivers or staff upload, and fills in the ticket details. It's always on.

Most companies leave it as is. If your tickets have an unusual layout, add **Custom Instructions** under **AI Ticket Scanning**, for example "Treat the number in the top-right corner as the ticket number." Instructions apply to every ticket your company scans from then on.

## AI Reviews

AI Reviews checks each finished load's ticket against its order. It approves tickets that look right and flags errors or duplicates, so a person only looks at the tickets that need it. It only reviews loads that have a ticket.

AI Reviews is off until you turn it on. Check **Automatically review tickets with AI to approve valid tickets and flag inaccuracies or duplicates**. Add **Custom Instructions** for rules specific to your company, such as "Always flag tickets where the quantity exceeds 30 tons."

Each reviewed ticket shows one of three statuses:

| Status | What it means |
| - | - |
| **AI Reviewed** | The ticket matches its order and is approved. |
| **Data mismatch** | Something on the ticket doesn't match the order, or it looks like a duplicate. |
| **Unreadable ticket** | The photo can't be read. |

![A flagged ticket on the Approve Jobs page, with the AI review icon next to the Approve button](https://mintcdn.com/treadtechnologiesinc/6YBsddpx2sP2RIKn/images/AI-Review-Example---Flagged-TIcket-1.1.png?fit=max\&auto=format\&n=6YBsddpx2sP2RIKn\&q=85\&s=8f98f1c650b93cdb093c083b90fdd431)

Hover over the AI icon to see why a ticket was flagged. Use the **AI Review Statuses** filter to list flagged tickets. If a flag is wrong, click **Dismiss Review**.

## AI Ticket Chaser

When a load finishes without its ticket, the Driver Agent texts the driver and uploads the photo they send back. Contact Tread to set it up, then turn on **Ticket Chaser** on each project that needs it. See [AI Ticket Chaser](/specialized/ai-ticket-chaser.md).

## Ask Tread

> [!NOTE]
>
> Ask Tread is rolling out to select customers.

Click **Ask Tread** at the bottom right of any page. Ask a question, such as "How many drivers do I have?", or ask for a change, such as "Update a user's phone number." Tread shows each change it proposes, and nothing is saved until you confirm it.

## Related

* [Agent Configurations](/onboarding/agent-configurations.md) — set up the AI agents during onboarding
* [AI Ticket Chaser](/specialized/ai-ticket-chaser.md) — how drivers get texted for missing tickets
* [Approving Loads & Tickets](/workflow/approvals/loads.md) — where reviewed tickets show up


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.