> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tread.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Tread for Connected Customers

> Sign in, track your dispatched jobs, download tickets, and manage your team's users as a Connected Customer.

A [Connected Customer](/concepts/connected-ecosystem) — a Customer with its own Tread account — gets its own view into the work it requested: real-time truck data, tickets as they post, and reports and invoices for its own orders. This page walks through that view.

## Sign in

<Steps>
  <Step title="Go to app.tread-horizon.com">
    Enter your email or phone number, then your password or a login code sent by SMS.
  </Step>

  <Step title="Click Sign In">
    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-01.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=5b5bdfbe5fd4d6053a52bee9c9eacf74" alt="The Tread sign-in screen with email and phone options, and the verification code screen" width="873" height="663" data-path="images/specialized/tread-for-connected-customers-01.png" />
    </Frame>

    Forgot your password? Use **Reset** on the sign-in page.
  </Step>
</Steps>

## View orders and jobs

Orders your Vendors create for you show up on the **Dispatch** page.

<Steps>
  <Step title="Open Dispatch, then pick a date on the Calendar">
    The Orders list shows every job dispatched that day, with the Driver list on the left and summary stats — trucks, loads, and material ordered — on the right.

    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-02.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=d7194a9a433b3531474f8a0679fb24d9" alt="The Dispatch page with the Calendar, Orders list, Driver list, and an order's summary stats numbered 1 through 5" width="1100" height="513" data-path="images/specialized/tread-for-connected-customers-02.png" />
    </Frame>
  </Step>

  <Step title="Click a job line to see its tickets and status">
    The **Overview** tab lists every ticket a driver added to the job. Click a ticket to review it. Job status updates in real time, alongside a route map showing pickup and delivery activity.

    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-03.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=2ac38eb9bed99f55ec4f602d789e422c" alt="A job's detail view with the Overview tab, a list of tickets, the job timeline, and a route map, numbered 1 through 5" width="1142" height="600" data-path="images/specialized/tread-for-connected-customers-03.png" />
    </Frame>
  </Step>
</Steps>

## Track trucks on the Live Map

<Steps>
  <Step title="Click Live Map">
    See every truck moving on your active orders.
  </Step>

  <Step title="Click a truck, then View Route">
    Route details include speed and time on site, alongside GPS pings as they occur.

    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-04.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=8347cf4b21c114c3bb213eb8ca038c6e" alt="The Live Map with an active truck's route, and the GPS data link for a job on the left panel" width="1069" height="568" data-path="images/specialized/tread-for-connected-customers-04.png" />
    </Frame>
  </Step>
</Steps>

## Download tickets

<Steps>
  <Step title="Go to Approvals → Approve Jobs">
    Check the box on each order you need, then click **Download Files**.

    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-05.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=10c0a15b4380ba59dfb8d414564f2000" alt="The Approve Jobs page with an order checked and the Download Files button, numbered 1 through 3" width="1125" height="598" data-path="images/specialized/tread-for-connected-customers-05.png" />
    </Frame>
  </Step>

  <Step title="Pick file categories and a format">
    Choose which file categories to include — scale tickets, inspection reports, site maps — and download as **PDF** or a **Zip file**.

    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-06.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=c6ac72e2a1ffd8e4cc4511760f50ab74" alt="The Download Files dialog with file category checkboxes and the PDF or Zip file format choice, numbered 1 through 3" width="1125" height="614" data-path="images/specialized/tread-for-connected-customers-06.png" />
    </Frame>
  </Step>
</Steps>

## Add a user

Expand your own team's access without waiting on your Tread Customer.

<Steps>
  <Step title="Go to Settings → Users → Create User">
    Set the new user's **Role** — for example, Company Admin. See [Roles & Permissions](/concepts/roles-permissions) for what each role can see and do.
  </Step>

  <Step title="Check Send Email Invitation and Send SMS Invitation">
    The new user gets a text with a login link and can download the Tread mobile app to get started.

    <Frame>
      <img src="https://mintcdn.com/treadtechnologiesinc/7cF25Jqa3rYwEQq1/images/specialized/tread-for-connected-customers-07.png?fit=max&auto=format&n=7cF25Jqa3rYwEQq1&q=85&s=faf518ad1af7a4599ddf071065117263" alt="The Create User dialog with Role set to Company Admin and the Send Email Invitation and Send SMS Invitation checkboxes, numbered 1 through 3" width="1036" height="632" data-path="images/specialized/tread-for-connected-customers-07.png" />
    </Frame>
  </Step>
</Steps>

## Related

* [Connected Ecosystem](/concepts/connected-ecosystem)
* [Tickets & Timesheets](/concepts/tickets-timesheets)
* [Roles & Permissions](/concepts/roles-permissions)
* [Digital Tickets](/specialized/digital-tickets)