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Tread gives every stakeholder real-time visibility and transparency into Dispatch Orders. That cuts phone calls and ETA checks and speeds up billing — every scale Ticket and report is available live, across connected accounts.

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What it is

Tread’s Connected Ecosystem is the four stakeholders that connect on a Project and its Orders: the Connected Customer, the Tread Customer, the Vendor, and the Driver. Each has their own access in Tread.

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How Tread enables Cross Company Collaboration

  • Connected Customer — a Customer with its own Tread account. On your Project and Order, it’s the account requesting the work.
  • Tread Customer — your own account. Creates the Projects and Orders, and sends the dispatches, and receives requests from Connected Customers.
  • Vendor — an account you send dispatches to, instead of assigning your own Driver. Their Drivers reach your dispatch board through a Company Share, a one-way connection you accept. Directly dispatch to a Vendor’s drivers, or enable a Vendor to dispatch to their drivers or Sub-Vendors.
  • Driver — the user who receives a dispatch and performs it.
  • Owner-Operator (O&O) — a Vendor with a single Driver, so you dispatch that Driver directly as a Shared Driver.

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Visibility and access

  • Connected Customers have full visibility into the Orders where they are the Customer — real-time truck data, Tickets as they post, reports, and invoices. They will not have any other access into a Tread Customer’s account.
  • Vendors get their own Tread access. They receive dispatches from the Tread Customer, invite and manage their own Drivers, and assign the work. They see data across accounts for the work assigned to them.
  • Connected Customers and Vendors manage their own users and data. The Tread Customer can also manage it on their behalf.