Skip to main content
Keep names, phone numbers, and emails current from the field — so dispatches and notifications reach the right person without waiting for someone at a laptop.

Who can use it

Manage Users appears on the Account tab only if your role includes user management. If you don’t see it, ask your Admin to make the change or update your role. From this screen you can edit any user on your account, not just yourself.

Edit a user

1

Open the Account tab

Open the Tread app — or go to link.tread.io/app to install it. Tap Account in the bottom menu.Account tab in the bottom menu of the mobile app
2

Tap Manage Users

Scroll down the Account screen and tap Manage Users.Manage Users option on the Account screen
3

Tap EDIT next to the user

The Users screen lists every user on your account with their roles. Use Search to find someone, then tap EDIT on their row.Users list with EDIT buttons, and the Edit User form
4

Update the fields

You can change the user’s First Name, Last Name, Email, Phone, and Roles. If the roles include Driver (the user who receives a dispatch and performs it), a Select Truck field also appears to set the user’s truck.
The phone number is also how the user signs in. After you change it, sign-in codes go to the new number. See Mobile Troubleshooting if the user can’t sign in.
5

Tap SUBMIT

Tap SUBMIT at the top right. Changes save immediately.SUBMIT button at the top right of the Edit User screen
To add a new user instead, tap + ADD at the top of the Users screen. See adding dispatchers and admins.