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Set a field once on the Project and it follows the work: onto each Order, the Driver’s screen, and your PDFs. This page shows where each field goes, so you know what your team, your Customers, and your Drivers will see.

PO, Order ID, and Project ID

Four numbers get mixed up often. Each one lives in a different place.
The Project’s Order PO is a starting value. When you create an Order, Tread copies it only if the Order’s PO is empty. After that, the Order keeps its own copy. Changing the Project’s PO later doesn’t change existing Orders.

How fields copy to Orders

A Project works like a template for its Orders. The Copies to Orders column in each table below uses these values:
Orders created through an import or the API don’t get the Web only fields. These are the Order PO, Charge to Account, Service Class, Driver and Internal notes, Contacts, Sites, Ordered Quantity and Unit, Units, Running, and Truck Capacity. Add them in your import file if your team needs them.Imports also set their own Number of Trucks, assigned users, and Order name, so they don’t use the Project’s.

Identifiers

Customer, dates, and status

Notes and terms

All four notes sit on one Notes card, one row each.

People and places

Order defaults

Rates and tax

What Drivers don’t see

The Driver app never shows these fields:
  • Project and Internal notes
  • Contract No.
  • The Project’s own Order PO (Drivers see the Order’s copy)
  • Project # (PROJ-123)

Common pitfalls

  • An Order shows an old PO. The Order kept its own copy. Edit the PO on the Order, not the Project.
  • A Customer asks for their “Project ID”. They usually mean the Project External ID, not the PROJ number.
  • Imported Orders are missing notes or contacts. Imports skip the Web only fields. Add them to the import file.
  • A field is missing from your form. Some fields only show if they’re turned on for your company. These include Contract No., Service Class, Ticket Chaser, Enable Live ETA, and Default digital ticket view for drivers. Ask your Tread contact.