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Dispatching works on both surfaces. Assign, configure, send, and monitor jobs from the web dashboard, or dispatch on the go from the mobile app. Either way, your driver receives and starts the job on their phone.
1

Assign a driver (or a vendor)

Click Assign on the job row to open the panel, then choose who hauls the job.
The Assign panel with the Driver / Vendor toggle
  1. Assign — opens the Driver / Vendor picker on the job row.
  2. Driver — assign one of your own drivers (an Internal Driver), or a driver a partner shares to you (a Shared Driver, often an Owner-Operator). Search by name or truck number.
  3. Vendor — hand the job to a hauling company that will sub-dispatch it to their own driver.

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Bulk assign

To give many jobs to one hauling company at once:
Bulk-assigning multiple jobs to a vendor
  1. Click the Bulk Assign (persons) icon at the top right to open the Assign to dialog.
  2. Use + to set the number of trucks for the selected vendor.
  3. Click Assign All to assign every selected job to that vendor at once.
2

Send the jobs

Click Send on a single row to dispatch that driver, or Send All Jobs at the top to send every pending assignment at once. Drivers receive a push notification immediately.
Sending jobs to drivers from the dispatch board
Send All Jobs dispatches every job with an assignment. Double-check the list before clicking — drivers are notified instantly.
3

Monitor the jobs

Follow each job’s Status as the day runs: Accepted → To Pickup → At Pickup → Loaded → To Dropoff → At Dropoff → Unloaded → In Review → Completed. You can manually advance a status by clicking the down arrow in the status box, and follow trucks on the Live Map.
Monitoring job statuses on the dispatch board
See Track Drivers & Collect Tickets for what comes next.

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Tips & common pitfalls

Assign to the right place. Use the Driver tab for your own drivers and shared drivers, and Vendor for haulers who sub-dispatch. Picking the wrong one is the most common reason a driver never receives a load. See Dispatching to Drivers and Vendors.
  • Driver didn’t get the load? Check the job status — if it’s stuck at Assigned (not Sent), you still need to hit Send. If it’s sent but the driver shows Pending, they haven’t accepted yet, or they may not have the app or location permissions (Train Your Drivers).
  • Vendor jobs show the driver’s name on your board only after the vendor’s dispatcher accepts and assigns one of their drivers.
  • Set a default truck on each driver so it pre-fills on every assignment — fewer clicks, fewer mistakes.