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Dispatching is the day-to-day act of getting accepted work onto the right driver’s phone. This guide covers the full flow on both web and mobile: accept jobs, assign drivers, send, and track to completion.
New to Tread? Set up your trucks, drivers, and users first — see the Vendor Guide. Then come back here to dispatch.

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What you dispatch

A Project is the container (a multi-day scope of work); an Order is the daily slice that dispatchers actually assign to drivers. You dispatch the jobs inside an order. If you haven’t created the work yet, start with Create a Project, Order & Dispatch.
ConceptRole in dispatch
ProjectHolds the customer, sites, materials, and rates
OrderThe day’s work: trucks requested, start time, target loads/hours
JobOne truck’s assignment within an order — what you send to a driver

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The dispatch board

The Dispatch view (web) and the Despacho / Dispatch tab (mobile) are your command center for a given day. Each order card shows its status, truck count, accepted/assigned counts, and the per-job rows you act on. The day’s status bar summarizes Unassigned → Assigned → Sent → Accepted → En Route → Loaded → Unloaded → Completed.

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The three dispatch modes

How a load reaches a driver depends on whose driver it is. Pick the wrong mode and the driver never sees the load or the wrong company gets billed — so confirm the relationship before assigning. Full detail in Dispatch Modes.
ModeDriver belongs toYou dispatch throughWhen to use
RegularYour own companyDirect to the driverYour own drivers and trucks
HotAn outside VendorThe Vendor’s dispatcherYou hired a hauling company; their dispatcher picks the driver
DirectAn Owner-Operator (one-truck Vendor)Direct to the O&O driverYou hired a single-truck hauler and assign their truck yourself
Hot dispatch needs an accepted Vendor connection, and Direct dispatch needs the Owner-Operator to share their driver back to you — otherwise the load won’t send / the driver won’t appear in your assignment list. Check Settings → Vendors and Settings → Drivers first.

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Before you dispatch — checklist

1

Work exists

A project and at least one order for the day. See Create a Project, Order & Dispatch.
2

Trucks & drivers are set up

Drivers added (and invited so they have the app), trucks created, default trucks paired to drivers. See the Vendor Guide.
3

Connections are confirmed (if using vendors)

For Hot/Direct dispatch, the Vendor connection is accepted and any Owner-Operator drivers are shared to you.

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