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A Connected Customer — a Customer with its own Tread account — gets its own view into the work it requested: real-time truck data, tickets as they post, and reports and invoices for its own orders. This page walks through that view.

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Sign in

1

Go to app.tread-horizon.com

Enter your email or phone number, then your password or a login code sent by SMS.
2

Click Sign In

The Tread sign-in screen with email and phone options, and the verification code screen
Forgot your password? Use Reset on the sign-in page.

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View orders and jobs

Orders your Vendors create for you show up on the Dispatch page.
1

Open Dispatch, then pick a date on the Calendar

The Orders list shows every job dispatched that day, with the Driver list on the left and summary stats — trucks, loads, and material ordered — on the right.
The Dispatch page with the Calendar, Orders list, Driver list, and an order's summary stats numbered 1 through 5
2

Click a job line to see its tickets and status

The Overview tab lists every ticket a driver added to the job. Click a ticket to review it. Job status updates in real time, alongside a route map showing pickup and delivery activity.
A job's detail view with the Overview tab, a list of tickets, the job timeline, and a route map, numbered 1 through 5

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Track trucks on the Live Map

1

Click Live Map

See every truck moving on your active orders.
2

Click a truck, then View Route

Route details include speed and time on site, alongside GPS pings as they occur.
The Live Map with an active truck's route, and the GPS data link for a job on the left panel

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Download tickets

1

Go to Approvals → Approve Jobs

Check the box on each order you need, then click Download Files.
The Approve Jobs page with an order checked and the Download Files button, numbered 1 through 3
2

Pick file categories and a format

Choose which file categories to include — scale tickets, inspection reports, site maps — and download as PDF or a Zip file.
The Download Files dialog with file category checkboxes and the PDF or Zip file format choice, numbered 1 through 3

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Add a user

Expand your own team’s access without waiting on your Tread Customer.
1

Go to Settings → Users → Create User

Set the new user’s Role — for example, Company Admin. See Roles & Permissions for what each role can see and do.
2

Check Send Email Invitation and Send SMS Invitation

The new user gets a text with a login link and can download the Tread mobile app to get started.
The Create User dialog with Role set to Company Admin and the Send Email Invitation and Send SMS Invitation checkboxes, numbered 1 through 3